Meet the key members of our team
Joe Fisco, CEES
Director, Safety & Health
Andrew Hilberg, ARM, WCCA
Walter Hollis, MBA
Director, Employee Benefits
Edith Muniz-Ruiz, CIC
Client Service Manager
Sr. Client Service Manager
Marty Callahan, CPCU
Director, Business Insurance
Silvia Vela, CIC, CISR
Sr. Client Service Manager
What people are saying
You Guys Just Get It.
★ ★ ★ ★ ★The Scope of Work you included in the narrative is a VERY good addition – I haven’t seen this for any submission. Well done. The majority of classes have a range of work performed, which is used by underwriting to give more credit. You hit it on the head. Your clients will continue to be rewarded by this thoughtfulness and approach.– Trevor McIntosh – Branch Underwriting DirectorCNA
Best Decision We Have Ever Made.
★ ★ ★ ★ ★“You have not experienced what a full-service insurance brokerage like Mission West can do for you until you give them a chance to do it. Few people like changing from their comfort zone…but how do you know you have not been lulled into insurance vendor complacency? “If it ain’t broke, don’t fix it” does not apply to everything. Our challenge was a broken system that we didn’t know was broken until we saw what Mission West could do for our whole insurance picture. It was immediately clear and we’ll look back on this change and tout it as one of the best business decisions we’ve ever made.”– Tom Porter, Operations/ControllerWarrior Custom Golf
Hold You In the Highest Regard.
★ ★ ★ ★ ★“First off, this was the best narrative I have seen for a submission. The detail and thought that you put into this narrative was second to none, and helps us better understand the risk. Thank you for taking the time to prepare this for us. As a Certified Zenith Agent, we hold you in the highest regard. I can assure you that your submissions and pre-qualified opportunities are looked at from all angles to see how we can help you partner with Zenith.”– Dominick Tomaino – Senior Marketing ManagerTheZenith
We are Big Fans.
★ ★ ★ ★ ★I want to congratulate you and compliment you on one of the most thorough, comprehensive, and detailed submissions I’ve seen. I can assure you that the amount of information obtained made the analysis and decision-making very thoughtful. Thank you for the terrific submission, we look forward to working with you in every way possible.– Ron Closser – Los Angeles Regional Underwriting OfficerThe Zenith
A True Partnership.★ ★ ★ ★ ★ “Mission West has EXCEEDED our expectations of an insurance broker. They have provided us real value and a true partnership in our eyes. They understand our company’s business needs and have been very proactive, responsive and professional. The team has helped us with continually improving our safety culture, provided us with proper compliance documentation, structured an emergency action plan, and continue to provide quality coverage with financially strong carriers.”– Gigi Dryer – VP Human ResourcesDana Inovations
Consultative Value Delivered.★ ★ ★ ★ ★
“As a niche contract manufacturing business servicing the global Aerospace and Defense industry, our risk exposures are costly, complex and constantly evolving. We needed an insurance CONSULTANT not an insurance BROKER and we have truly realized that consultative value through Tony McIntosh and Mission West. Their expert knowledge base, robust platform and consultative approach have delivered comprehensive and cost-effective risk mitigation solutions that are custom-tailored to our unique and ever-changing business needs.”– Ryan Edwards – PresidentRubicon Gear